Exercise 1. Write a memo to an employee whose work and behavior
have been unsatisfactory. (You are the department manager.) Try to
motivate the employee to improve his performance. Be brief, direct,
honest—and as compassionate and understanding of the feelings of others
as possible.
______________________________________________________________
source: http://my.safaribooksonline.com/book/communications/0931961351/the-business-letter/ch30#X2ludGVybmFsX0h0bWxWaWV3P3htbGlkPTA5MzE5NjEzNTElMkZjaDM0JnF1ZXJ5PQ==
Exercise 2: Write a letter to a potential customer for a firm’s products or
services. Attempt to convince the client to make a purchase. Be as
persuasive as possible. Give the client several good reasons for making
the purchase. Tell the client how the transaction will benefit sales,
reduce costs, or eliminate problems.
Source: http://my.safaribooksonline.com/book/communications/0931961351/the-business-letter/ch30#X2ludGVybmFsX0h0bWxWaWV3P3htbGlkPTA5MzE5NjEzNTElMkZjaDM5JnF1ZXJ5PQ==
Make your own assumptions.
